Shipping & Delivery

Last updated: Feb 28, 2026

This Shipping & Delivery Policy explains how orders placed on Sublime Naturals Oil Private Limited are processed, shipped, and delivered through our website
https://sublimenatural.in/.

1. Shipping Locations

We currently deliver orders within India only.

2. Order Processing Time

• Orders are processed within 1–3 business days after payment confirmation
• Orders placed on weekends or public holidays are processed on the next working day

3. Estimated Delivery Time

Estimated delivery timeline:

• 3–7 business days, depending on the delivery location

Delivery timelines may vary due to:

• Courier partner delays
• Remote or non-serviceable locations
• Weather conditions or unforeseen circumstances

4. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout. Charges may vary based on:

• Order value
• Package weight
• Delivery location

5. Courier Partners & Tracking

We partner with reliable third-party courier services for order deliveries. Once your order is shipped, tracking details will be shared via email.

6. Incorrect Address & Failed Deliveries

Customers are responsible for providing accurate shipping information at checkout.

• Orders returned due to incorrect or incomplete address may not be eligible for refund
• Re-shipping charges, if applicable, will be borne by the customer

7. Damaged or Tampered Packages

If your package appears damaged or tampered with at the time of delivery:

• Take clear photos before opening the package
• Contact us within 48 hours of delivery
• Email us with your order number and images

8. Delivery Delays

While we aim to deliver all orders on time, delays may occur due to factors beyond our control. Such delays do not qualify for refunds.

9. Contact Information

For any questions regarding shipping or delivery, please contact us:

Email:
sublimenaturaloils31@gmail.com
Website:
https://sublimenatural.in/